At Airtel, your safety is our main concern. We are the first telecommunications company to offer instant alerts for spam calls and messages using an AI model. We have also created a way to block fraudulent links even if you accidentally click on them, says Gopal Vittal, Vice Chairman C MD, Airtel.
Many people use their main bank accounts linked to payment apps for all digital transactions, making them vulnerable to losing their savings with a single mistake. To address this, Airtel has launched Airtel Payments Bank, which is designed primarily for secure payments. Users can keep a small balance in this bank, as we do not lend money and don’t require large deposits. Even this small balance will earn interest, providing extra security for your funds.
Opening an account with Airtel Payments Bank is easy and can be done in a few minutes from home. The steps include downloading the Airtel Thanks App, filling out your KYC details for verification, and setting an mPIN to start using the account.
You can top up your account by transferring money from your main account or by visiting any Airtel Payments Bank Retail Point. Taking a few minutes to set up this second account can help protect your money. We welcome any suggestions you may have for improving Airtel’s services.

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